Selecting Digital Dictation

September 29, 2007 at 12:35 pm Leave a comment

Let’s face it, when it comes to digital dictation, there are a plethora of options.
How can you make sense of what is on offer when you have never purchased a digital dictation system before?

First, you get a good grounding in the questions to ask yourself, your potential vendor partners and your peers.
Then you build a business case (or not!).
Then you pilot.
Then you buy (or not!).

In this 7 part series, I will get you off to a solid start by providing you with the benefit of my experience of selling (or selling against) 6 different digital dictation systems. I will tend to focus on the legal industry because therein lies the majority of my experience.

The most important aspects to understand about the process of deciding on a digital dictation system are:

  • What is your current business need for this tool?
  • What is your current technical / operational situation that causes you to consider this tool?
  • What will your current infrastructure allow you to do?
  • What are the lawyers’ needs?
  • What are the secretaries’ / typists’ needs?
  • What are the capabilities of the various digital dictation systems?
  • What are the costs of staying as you are?
  • What are the costs of adopting digital dictation?

A clear understanding of these points will ensure you are able to both build a good business case for digital dictation, and leverage as much value out of it as possible moving into the future. Although not an exhaustive analysis of either your situation, or indeed all the vendors, the next 6 posts will hopefully result in you building a strong foundation on which to conduct your own investigation.

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Successful Audio Transcription Current Dictation Environment

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